Privacy Policy

Last updated: 18 May 2026

Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website.

By using this website, you agree to the terms of this Privacy Policy.

Who we are

This website (https://shiftpointauto.co.za) is operated by:

Shiftpoint Auto
henlo@shiftpointauto.co.za
+27 82 657 1361
17 Midas Avenue, Olympus, Pretoria, 0081

Information we collect

We may collect the following types of personal information:

3.1 Information you provide directly

When you complete a contact form or enquiry form, we may collect:

  • Name and surname
  • Email address
  • Phone number
  • Details about your enquiry (e.g. vehicle interest, trade-in details)
3.2 Information collected automatically

When you visit our website, we may collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Approximate geographic location (based on IP)

This is collected via cookies and analytics tools.

How we use your information

We use your information to:

  • Monitor website performance and traffic patterns
  • Respond to enquiries and contact requests
  • Provide information about vehicles or services requested
  • Manage customer communication
  • Improve our website and user experience

Cookies and analytics

We use cookies and similar technologies to improve website functionality and understand user behaviour.

We use Google Analytics to collect anonymised usage data such as:

  • Pages visited
  • Time spent on pages
  • Device and browser information

You can control or disable cookies through your browser settings. However, some parts of the website may not function properly without them.

How we store and protect your information

We take reasonable technical and organisational measures to protect your personal information from:

  • Loss
  • Misuse
  • Unauthorised access
  • Disclosure

Contact form submissions are sent directly to email and are not stored in the website database.

Sharing of information

We do not sell your personal information.

We may share your information only:

  • If required by law
  • With internal staff who need it to respond to enquiries
  • With trusted service providers (e.g. hosting, email providers, analytics services)

Your rights

In terms of applicable data protection laws, such as POPIA, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information (where legally applicable)
  • Object to processing in certain circumstances

To exercise these rights, contact us at: henlo@shiftpointauto.co.za

Data retention

We retain personal information only for as long as necessary to:

  • Fulfil legal or business obligations
  • Respond to enquiries

Third-party services

We may use third-party services such as:

  • Website hosting providers
  • Email service providers
  • Analytics providers (such as Google Analytics)

These providers may process data outside of our direct control, but are required to handle it responsibly.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact us

If you have any questions about this Privacy Policy or your personal information, contact:

Shiftpoint Auto
Email: henlo@shiftpointauto.co.za
Phone: +27 82 657 1361